Working area: Hotel reception assistant
Offer number: ES01
City/Country: Valencia, Spain
Working Language: Spanish
Profile of the Company:
Hotel Chain
Description of Work and Tasks:
- To know and to inform the clients about the location and room category taking part in the coordination and maintenance of them
- To know the daily booking through the booking software and to check the booking webs
- To register the customers assigning the rooms
- To assign the rooms and to block them afterwards
- To check in and check out
- To take care and conduct the complaints from the clients to the reception manager to find a solution
- Telephone helpline in order to provide the clients the required information and services during their stay (external services included), according to the rules of the organisation
- To inform about the last minute issues: room change, longer stays, breakdowns etc, sending the information to the department affected
- Money exchange
- To invoice the client including all the services
- To take part in the commission management and the outstanding debts
- To cooperate with other departments including room service and organisation of the meeting rooms
- To cooperate with the audit department
City/Country:
Valencia/España
Duration:
7 months – perspective of full time employment
Working Hours:
8 hours per day
Working Language:
Spanish
Requirements:
- B1 level in Spanish and English, certificates
- CRB-Check
- Driving Licence
- Working equipment etc.
Participant Fee:
250€ for Poland, 400€ for Slovenia and 700€ for Germany (once for the whole period)
Financial Conditions:
- Preparation meetings before the internship
- Lump sum for the travel (275€)
- Accommodation and subsistence in kind or monthly support of 786€ (guaranteed minimum amount that can be higher – depending on the company)
- Ticket for the public transports
- Language training (3 weeks or equivalent)
- Monitoring and regular meetings on the hosting side
How to apply:
CV, Motivation Letter
Additional Information:
- Information regarding the recognition of the competences. At the end of the practices will be given a certificate to the student
- Living conditions (description). You will be provided with accommodation in the hotel, or a room in a nearby apartment